Brayford Square Surgery is merging with City Wellbeing Practice to provide you with a better and more sustainable service including additional clinical expertise.
We are pleased to inform our patients that Brayford Square Surgery will be merging with City Wellbeing Practice, a neighboring practice to become one single Practice from the 1st April 2021.
For more information please read our patient letter
Frequently Asked Questions
Outcomes of the engagement activities in relation to the City Wellbeing and Brayford Square practices merger
Unless you are aged 80 and over and have not been contacted about having your first vaccine, please DO NOT contact your GP for a COVID-19 vaccine.
The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice. If you are aged 80 and over, and have not been contacted about a first vaccination please let us know.
If you are aged 80 and over and housebound we have had to wait until we had the right vaccine, the right procedures and processes, so we have only recently started visiting homes - however there is no harm in ringing us to check we have you on our list.
There is comprehensive information, guidance, and answers to questions at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk)
Getting the help you need
The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it.
Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed.
We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.
Important information about the coronavirus (COVID-19)
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Care Quality Comission (CQC)
Welcome to Brayford Square Surgery
We aim to offer appointments when you want them in comfortable surroundings with polite and friendly staff. We want all patients to get an appointment and a service to suit their lifestyle.
Yes you can!
- Get a routine appointment within 48 hours
- Book an appointment a least 2 weeks ahead if needed
- Book a GP telephone consultation if you find that more convenient
In addition to the GPs we offer a wide range of other services including: Home Visits, Psychologist, Health Visitors, Baby Clinic, Antenatal Clinic, Family Planning, Blood Clinics, New Patient Health Checks, Nurse Clinics.
Making an appointment
Appointments can be made by calling our reception on 020 3667 5009. Alternatively you can book an appointment online.
Out of hours call 020 7377 7151.
Our reception is open:
Monday to Friday 08.00 – 18.30
Phone: 020 3667 5009
Telephone lines open from 09.00
Cancelling an appointment
Please help us to help you by always cancelling appointments when you can’t attend! Our cancellation line is 020 3667 5009. Please put it in your mobile phone! We can always use the appointment for someone else.
GP consultation times
Our doctors will be able to see you at the following times:
- 09.00 - 18.00
- 09.00 - 18.00
- Wednesday 09.00 - 18.00
- 09.00 - 18.00
- Friday 09.00 - 18.00
Key Health Messages - English
Click here for individual English titles
Key Health Messages - Bengali
Click here for individual Bengali titles
Pram and wheelchair access available